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Resolved: HCR Number Creation Issue and Next Steps for Parents

A recent system limitation in the Hockey Canada Registry (HCR), managed by Hockey Canada and their vendor Spordle, prevented SEFHA families from creating new HCR numbers through our GrayJay registration system. This affected both brand-new families and returning families adding a sibling.

Although this issue was outside of SEFHA’s control, we acted quickly to put a solution in place so that families can now move forward.

All families who need to create an HCR number must begin through the same registration link:
SEFHA HCR Registration Link

Please follow the instructions below that apply to your situation.


If you are a brand new SEFHA family (no players in HCR yet):

  1. Open the SEFHA HCR Registration Link.

  2. Select your child’s appropriate age group.

  3. Complete the on-screen process.

    • This will create your child’s HCR number.

    • This step does not register your player for the season.

  4. Once the HCR number is created, continue to Step 2 below to complete season registration.


If you already have a player in HCR and are adding a sibling:

  1. Open the same SEFHA HCR Registration Link.

  2. Select your child’s appropriate age group.

  3. The system will ask you to search for the player using name and birthdate.

    • If the sibling is not found, choose Add a New Member/Participant.

  4. Complete the on-screen process.

    • This will create the sibling’s HCR number.

    • This step does not register your player for the season.

  5. Once the HCR number is created, continue to Step 2 below to complete season registration.


Step 2 — Register for the SEFHA season

  1. Go to the SEFHA Season Registration Link.

  2. Select the correct program and complete your season registration.


We know this issue created frustration for many families and we appreciate your patience. While the system is governed by Hockey Canada’s contract with Spordle, SEFHA worked hard to make sure our players and parents have a clear path forward.

Your registration is secure throughout this process. The HCR number stays with your player permanently.

If you run into any issues, please contact the registrar with your child’s full name and date of birth.

Sep 10, 2025

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